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Shipping & Delivery
Help Center
Shipping & Delivery
Where is my order?
Tracking your HEYDUDE shoes order is fast and easy! Simply click on the link below for up-to-date tracking information on your order.
How much does delivery cost?
All orders placed on heydude.co.nz have a standard shipping cost of just $5 regardless of New Zealand delivery region.
How long does it take to receive my order?
Orders with standard delivery will usually take 2-5 business days.
If you have not received your order yet you can track it here or contact our customer service team.
Do you ship internationally?
No, heydude.co.nz do not ship internationally.
To make an international order please visit heydude.com
Can I change or cancel my order?
Once your order has been placed it will be processed as quickly as possible.
If you change your mind after placing an order, please get in touch with our customer service team asap.
If your order has been processed, you will not be able to modify or cancel it and will need to process it via our standard returns & exchanges policy.
What if I was shipped the wrong product?
If you received a different item than what was ordered: Please contact our customer service team.
